Dive into resources by Siera Data, shedding light on how to effectively act to prevent or minimise the damage of a data breach. This is a Nuix case study.
One global insurer highlights the most effective way of dealing with a data breach – act to prevent it happening and minimise the damage if it does.
The risk of a breach was significantly lower and the ability to respond to any breach was improved thanks to smaller, cleaner, better-organized databases.
The Challenge
The insurer had assessed its data risk and calculated that, over 15 years, its document storage systems had gone from holding 1.5 million documents to 70 million documents. The insurer addressed the scale of the problem by buying a manage-in-place enterprise application and hiring a new records manager.
The record manager’s first task was building consensus around the importance of records management. After using data management software to run a comprehensive ROT exercise he gained board support by quantifying the value of early wins:
- *A reduced risk of data leakage and consequent fines.
- *A significant reduction in storage costs.
- *Enhanced productivity across the business as learner systems facilitated faster data searches - a significant benefit in insurance where visibility of claims and pricing performance is crucial.
Nuix Technologies
Using Nuix technologies, the insurer’s data team was able to take complete control of the data by:
- *Implementing a sophisticated records management system that prioritized the areas where enhanced data management could have most impact optimizing database management.
- *Rolling out data management training across the business. Part of that process involved working with staff to help them dispose of their ROT data. The other part focused on training in better data management practices including naming conventions, retention standards and more.
- *Using Nuix content analytics to identify and categorize records according to very specific criteria – location, ownership, content topics, number and word patterns, file attributes, lifecycle status and other relevant data points. This analysis meant the data could be managed, safely deleted or archived.
- *Moving all data into a controlled environment where all records are electronically registered.
By the end of this preparation process, the insurer’s data systems and data governance practices were in far better shape. The risk of a breach was significantly lower and the ability to respond to any breach was improved thanks to smaller, cleaner, better-organized databases.
Key Takeaway
Long gone is the possibility of potentially being subject to a data breach. Now we are mostly looking at, not if, but when. The key focus of an organisation should be around putting acts and safeguards in place to prevent it happening and minimise the damage if it does
Siera Data is a proud partner with Nuix. Please reach out to find out more about how we use smart tech to analyse your data.
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